Privacy Policy

Who this covers

This policy describes how [COMPANY LEGAL ENTITY] ("we", "us") handles information collected through this website. It does not cover any other website, including the online store where products are purchased — that store publishes its own privacy policy, and orders placed there are handled under it.

Postal: [BUSINESS ADDRESS]. Email: info@CLO2Remedies.com.

Information we collect

Information you send us

When you use the contact form, we receive the name, email address, topic, and message you enter. Anything else you choose to include in the message is collected too, so please don't send sensitive information through the form.

Technical information

Our hosting provider records standard request data such as IP address, browser and device type, referring page, the pages requested, and timestamps. This is used to serve the site and to keep it secure and available.

Usage and analytics

If analytics is enabled, we collect aggregate usage data — pages viewed, approximate location at city or region level, and how visitors move through the site — via cookies or similar identifiers.

This site has no shopping cart and no checkout. We do not collect payment card numbers, billing details, shipping addresses, or order history here.

How we use it

• —To answer your question and follow up with you.
• —To operate, secure, troubleshoot, and improve the site.
• —To understand which pages and tools are useful, in aggregate.
• —To meet record-keeping obligations that apply to us.

We do not sell or rent personal information, and we do not share it for cross-context behavioral advertising. We do not use contact form submissions for marketing email unless you ask us to.

Cookies and analytics

This site uses Google Analytics 4 (GA4) to measure traffic when a measurement ID is configured. GA4 sets cookies or similar identifiers to distinguish visitors and sessions. We do not run advertising or retargeting cookies on this site.

• —Most browsers let you block or delete cookies in their settings.
• —Google publishes a browser add-on that opts you out of Google Analytics measurement.
• —Blocking analytics cookies does not affect your ability to use the site.

Service providers

We use a small number of third parties to run this site. Each one processes data under its own terms and privacy policy:

Vercel

Hosting and content delivery. Processes request data and server logs for the site.

Discord

Contact form delivery. Submissions are posted to a private internal channel through a webhook so the team can respond.

Google Analytics 4

Aggregate traffic measurement, when a measurement ID is configured.

We may also disclose information where we are required to by law, or to protect our rights, safety, or property.

Retention

We keep contact form messages for as long as we need them to respond and to keep a record of the exchange, and then for [CONTACT RECORD RETENTION PERIOD]. Server logs and analytics data are kept according to the retention settings of the providers listed above.

Your choices

• —Ask for a copy of the personal information we hold about you.
• —Ask us to correct information that is wrong or out of date.
• —Ask us to delete your contact form submission and our reply.
• —Opt out of analytics using your browser settings or Google's opt-out add-on.

Depending on where you live, additional rights may be available to you under privacy laws that apply in your jurisdiction. To make a request, email info@CLO2Remedies.com and tell us what you would like us to do. We may need to confirm your identity before we act on a request.

Children

This site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has sent us information, email us and we will delete it.

Security

We use reasonable technical and organizational measures to protect information, including HTTPS across the site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy as the site or our providers change. The effective date at the top of this page shows when it was last revised.

Contact

Privacy questions and requests: info@CLO2Remedies.com, or write to [COMPANY LEGAL ENTITY], [BUSINESS ADDRESS].